Careers
Careers
Northwest Dental Burnie & Wynyard is a growing dental practice committed to providing exceptional clinical care and an outstanding patient experience.
As our practice continues to grow, we are looking for motivated, caring, professional, and team-focused individuals to join us in the following positions:
Dental Receptionists
About the Role
As our Dental Receptionist, you will be the first point of contact for many of our patients and play an important role in creating a welcoming, professional, and supportive experience.
This is more than a traditional reception role. You will support the smooth day-to-day operation of the practice through patient communication, appointment coordination, administration, and front-of-house support.
Key Responsibilities
Welcome and assist patients in person and over the phone
Manage patient enquiries via phone, SMS, email, and social media
Coordinate appointments, bookings, and scheduling
Provide clear, friendly, and professional communication
Ensure patients feel informed, comfortable, and well cared for
Handle sensitive conversations with professionalism, discretion, and empathy
Maintain accurate patient records and practice systems
Assist with payments, accounts, and general administration
Support the smooth flow of the practice
Assist management and the wider team as required
Contribute to workflow organisation and process efficiency
Contribute positively to team culture and the overall patient experience
About You
We are looking for someone who is professional, organised, confident, and genuinely enjoys working with people.
You will ideally have:
Excellent interpersonal and communication skills
Strong organisational and administrative abilities
Excellent attention to detail
The ability to multitask in a busy environment
A calm and professional approach under pressure
Strong initiative and a solutions-focused mindset
The ability to learn quickly and adapt to change
Positive energy and a genuine commitment to patient care
A strong desire to contribute to a supportive team environment
Candidates may come from backgrounds including dental or medical reception, administration, hospitality, customer service, allied health, or other people-focused roles.
Previous dental experience is highly regarded but is not essential for the right candidate.
What We Offer
Regardless of which position you are applying for, you will become part of a growing practice where we value our people and are committed to creating a positive workplace.
We offer:
A supportive, friendly, and collaborative team environment
A modern and progressive dental practice
Ongoing training and professional development
Opportunities for professional growth and career development
Varied and engaging work
A strong focus on patient care and team culture
A workplace that values initiative, communication, and continuous improvement
Monday to Friday — no weekend work
No late-night shifts
A genuine opportunity to grow with an expanding practice
Employment Details
We are currently recruiting for Dental Receptionist positions.
Initial casual employment, with the opportunity to transition to permanent part-time or full-time employment for the right candidate, depending on the position and individual circumstances.
How to Apply
Please submit to manager.burnie@experteeth.com.au
Your current resume
A brief cover letter introducing yourself
A brief outline of why you believe you would be a great fit for our team
If you are passionate about patient care, enjoy working with people, and want to be part of a growing practice where you can learn, contribute, and grow, we’d love to hear from you.